Welcome to Dubai City Tourism. Please read these Terms of Service carefully before using our website. By accessing or using our services, you agree to be bound by the following terms that outline your rights, responsibilities, and relationship with Dubai City Tourism.
Terms of Service for Dubai City Tourism Users
These Terms of Service apply to all visitors and users of the Dubai City Tourism website, including those who book tours, purchase tickets, or browse our travel content.
Agreement to Terms of Service
By accessing Dubai City Tourism, users confirm their acceptance of these Terms of Service. If you do not agree, please discontinue the use of our services immediately.
Revisions to Terms of Service
Dubai City Tourism may revise these Terms of Service at any time. Changes will become effective immediately once posted. Continued use of the platform signifies acceptance.
Service Eligibility and Use
Eligibility for Using Our Services
Users must be at least 18 years old or have parental guidance to make bookings. Use of Dubai City Tourism must comply with all applicable UAE laws and regulations.
User Account Responsibility
If you create an account, you are responsible for maintaining its confidentiality and all activities under your login credentials.
Tour Bookings and Payment Terms
Booking Process
All bookings via Dubai City Tourism are confirmed only upon successful payment. We recommend early booking for better availability.
Payment Methods
We accept credit/debit cards and secure online payment options. Full payment must be completed to secure your booking.
Cancellations, Changes, and Refunds
Cancellation Policy
Cancellations must comply with the terms mentioned on each product page. Some bookings may be non-refundable.
Refund Policy
Eligible refunds will be processed through the original payment method within 7–10 business days after confirmation.
User Conduct and Acceptable Use
Prohibited Activities
Users must not misuse the platform, engage in fraudulent activity, or attempt unauthorised access. Violations can lead to account termination.
Accuracy of User Information
Users must ensure all personal and payment details provided are accurate and up to date. Dubai City Tourism is not liable for user errors.
Intellectual Property and Content Ownership
All content including logos, photos, text, and software on the Dubai City Tourism platform is owned by the company and protected under intellectual property laws.
Limitation of Liability and Disclaimer
Dubai City Tourism offers services on an “as is” basis. We do not guarantee uninterrupted access or error-free experiences and disclaim liability for indirect losses.
Governing Law
These Terms of Service are governed by UAE law. Any disputes arising will be handled exclusively by the courts in Dubai.
Contact Us
For any questions or issues related to these Terms of Service, please contact Dubai City Tourism at contact@dubaicitytourism.com.
