Terms and Conditions – Dubai City Tourism

Welcome to Dubai City Tourism! Before using our website and services, please read the following Terms and Conditions carefully. These terms govern your access to and use of our platform and services, including tour bookings, ticket purchases, and all associated content.

Terms and Conditions for Using Dubai City Tourism Services

By accessing the Dubai City Tourism website, users agree to comply with the Terms and Conditions outlined below. These terms apply to all users, including visitors, registered users, and customers.

Acceptance of Terms and Conditions

By using the Dubai City Tourism platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not accept these terms, please refrain from using our services.

Modification of Terms and Conditions

Dubai City Tourism reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes signifies acceptance of the updated terms.

Booking Policies and Payments

Tour and Ticket Reservations

Bookings made through Dubai City Tourism are subject to availability and confirmation. We recommend booking in advance to secure your desired date and time.

Payment Terms

All payments must be completed before booking confirmation. Dubai City Tourism accepts multiple payment options, including credit/debit cards and online payment gateways.

Cancellations and Refunds

Cancellation Policy

Users may cancel their bookings as per the cancellation policy listed on each tour/activity page. Some services may be non-refundable.

Refund Process

Refunds, if applicable, will be processed through the original payment method within 7–10 business days.

User Responsibilities and Conduct

Accuracy of Information

Users are responsible for providing accurate personal and booking information. Dubai City Tourism is not liable for any issues arising from incorrect data submission.

Code of Conduct

While using Dubai City Tourism, users must not engage in unlawful or harmful behavior. Violation of this may lead to termination of access.

Intellectual Property Rights

All content on the Dubai City Tourism website, including images, logos, and text, is the property of Dubai City Tourism and may not be used or reproduced without prior written permission.

Disclaimers and Limitation of Liability

Dubai City Tourism provides services “as is” and disclaims all warranties. We are not liable for any indirect or consequential losses resulting from the use of our platform.

Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the competent courts of Dubai.

Contact Information

For questions or concerns regarding these Terms and Conditions, please contact Dubai City Tourism via our website or at contact@dubaicitytourism.com.