Frequently Asked Questions – Dubai City Tourism

Welcome to the FAQs section of Dubai City Tourism, your trusted partner for unforgettable Dubai and UAE tours. Here you’ll find answers to the most common questions our travelers ask.

✅ General Questions

Q1: What services does Dubai City Tourism offer?

We offer city tours, desert safaris, island trips, hot air balloon rides, theme park tickets, helicopter rides, and customized UAE tour packages across Dubai, Abu Dhabi, Ras Al Khaimah, and beyond.

Q2: How can I book a tour with Dubai City Tourism?

You can easily book online through our website www.dubaicitytourism.com, contact us on WhatsApp at +971 50 886 4077, or email us at contact@dubaicitytourism.com.

✅ Tour Information

Q3: Do you offer private and group tours?

Yes, we offer both private and shared tours for city sightseeing, desert safaris, and other excursions.

Q4: What languages do your tour guides speak?

Our tour guides speak English, Arabic, and other languages upon request, depending on availability.

Q5: Are your desert safaris suitable for families and children?

Absolutely! Our standard and premium desert safari packages include family-friendly activities like dune bashing, camel rides, BBQ dinner, and live entertainment.

✅ Booking & Payments

Q6: What payment methods do you accept?

We accept cash, bank transfer, credit/debit cards, and online payments. We also offer flexible payment plans for group bookings.

Q7: Do I need to pay in advance?

Some tours require advance payment to secure your spot, while others can be paid upon arrival. We’ll confirm during your booking.

✅ Cancellations & Refunds

Q8: What is your cancellation policy?

You can cancel 24–48 hours before your tour for a full refund. Some premium or third-party experiences may have different policies.

Q9: What happens if my tour is canceled due to weather?

In case of bad weather (especially for balloon rides, yacht tours, etc.), you will be offered rescheduling or a full refund.

✅ Travel & Safety

Q10: Are your tours safe?

Yes, all our experiences are operated with licensed guides and insured vehicles, following all UAE tourism regulations and safety standards.

Q11: Do I need a visa to travel to Dubai?

Visa requirements vary by nationality. Please check with the UAE embassy or consult our team for visa assistance if required.

📞 Still Have Questions?

Reach out to our customer support team at:

• 📧 Email: contact@dubaicitytourism.com
• 📱 WhatsApp: +971 50 886 4077
• 🌐 Website: www.dubaicitytourism.com